Medical Records

Medical Records Policy

The information contained in your medical record is strictly confidential. We value the trust you place in us to keep this information confidential and will not release information without your signed permission. The Medical Records Department is responsible for maintaining your medical records as a patient of the clinic. If the need arises to transfer your records to a health care provider other than Axzons Healthcare, you will need to personally request the transfer, and sign a release form in the presence of medical records personnel. As a courtesy to our patients, copies of your records will then be mailed to the clinic or physician indicated on the release form. Patients wishing to have medical records released directly to themselves will be charged a nominal amount to be paid prior to copying and releasing the records. Please be sure and allow up to fifteen (15) business days for processing your request. The original record is property of Axzons Healthcare Ltd.

All requests for release of information received by the facility should be directed to the Medical Record Department for processing. All information in the patient records shall be kept confidential and secure. Release of information from patient records will comply with Federal, State and local laws.

Procedures for releasing copies of medical records

1. A valid patient authorization contains the following information:

• Name of facility that is releasing the information.
• Name of the person or institution and address to which the information is to be given.
• We must know exactly what needs to be requested/released.
• Axzons Healthcare Medical Records personnel must witness and sign.
• We must know exactly what needs to be requested/released.
• Axzons Healthcare Medical Records personnel must witness and sign.
• Name of the patient, patient address, date of birth.
• Purpose for disclosure.
• Signature for release of information must also be accompanied by the date and is good for three (3) months.
• We must know exactly what needs to be requested/released.
• Axzons Healthcare Medical Records personnel must witness and sign.

2. We will make sure the record is complete with dictation, lab and radiology reports. We will also make copies of all information authorized to release.

3. Copies of Medical Information/records from other facilities or providers that have been incorporated into the patient’s medical record will be treated with the same safeguards regarding confidentiality and disclosure. Records will not be photocopied and released without the written consent of the patient or legal representative.

Video

Push button to play video file.